Traits progress not unlocking NBA LIVE 18
Playing nba live 18 i have encountered a trait issue with the superstart trait not unlocking qhen objectives have been met. Ive recycled my power and modem and even deleted my gamertag to see if it wo...
Forum Discussion
UPDATE from a Support Chat I have with an EA Advisor on 12/29/17:
Suraj: Thanks for contacting EA Help, my name is Suraj. How may I assist you today?
you: hello
you: im having issues with progression
you: Trait Progress and upgrading
you: NBA Live 18
Suraj: Please do not worry, I will assist you with the best of my knowledge.
Suraj: Hi there! Can I have your name so I can address you properly? 🙂
you: <encrypted>
Suraj: Hello, Nice to meet you.
you: nice to meet u 2 suraj
Suraj: Thanks , This is basically the syncing issue .I request you to please try some troubleshooting steps to fix this issue.
you: i have tried all of the issues in the forum and help guides but nothing fixed this.
you: i even reset my player as well but no good results
you: anything u can do on ur side to fix?
Suraj: have you tried to delete the saves ?
you: no thats my save file!!!!
you: others on the EA forum have tried the same thing and ended up with the same issue once they reach level 60 or unlock the superstar trait
you: I am convinced this is not a "synching" issue
you: if this is the case then several thousand users are having this "synching" issue
you: possibly more
Suraj: Let me check .
you: ok
Suraj: I am sorry to keep you waiting for long. I really appreciate your patience.
you: np
Suraj:I would like to share that some players are facing this issue and we are aware of this . This will be fixed soon , We haven't received any confirmation about it but I hope till the next update .
Suraj: I am taking a note of this issue and hope it get's fixed soon .
you: I hope so to
you: it really keeps me from playing this game and I love playing nba live 18
you: do you have an estimate of when the next update will be available?
Suraj: We haven't received any confirmation about the dates but please keep an eye on forums and our page . You will get a reply there from moderators soon and also post this to forums too .
you: ok will do!!
Suraj: May I know if there is anything else that I may help you with? I'll be glad to help you.
you: the progression issue is the only topic I wanted assistance with
you: thnk u!
Suraj: The Ea family wishes you holidays filled with fun, laughter and best wishes for prosperous new year.
Suraj: You are most welcome.
you: Have a safe and Happy New Year as well!!
Suraj: I hope it gets fixed soon , Thank you for contacting Ea help. Take care and goodbye 🙂
Suraj: Thanks a lot .
Has there been any update to this? I'm having this issue 4 weeks after this conversations post date.
No. I have this problem as well going on 4 weeks and still no fix. Im on xbox and it says our servers are down still are you on xbox as well?
Ya what in the actual heck EA! What do you mean you hope it gets fixed soon????? you have a dedicated Dev. and programming team how is this not something that is being worked on or at least has a freaking time frame??? Soon??? That makes absolutely no sense and that convo above was trash nothing was accomplished. i normally have way to much going on in my life to care about a video game but when u spend your money with a multi billion dollar company you expect professionalism! SOON??? is not professional heck i could of had that convo!
I'm still waiting on an EA moderator to reply to the original post, but that has not happened yet....smh
