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Sirvannes03's avatar
Sirvannes03
4 years ago
Solved

Xbox One - NBA Live 19 - Crashing 5-12 Minutes into the game.

I’ve owned NBA Live 19 for about almost a year now and this issue has never happened to me until Live 19 has gone onto gamepass. I’ve tried Hard Reseting My Xbox: Fail I’ve tried reinstalling ...
  • Tone_Skyp's avatar
    Tone_Skyp
    4 years ago

    So I’ve been having the same issue for about a month and couldn’t figure out what was wrong until now. I believe I’ve found a fix. It worked for me just played an entire game with no issues. (XSX)

    1.Go to Xbox Insider Hub/Leave Xbox Update Preview or Beta Program

    2. Go to settings/system update may be about 4GB

    3. System may factory reset but it won’t delete anything it’s just basic sign in stuff.

    3. After system update go to general/Power mode & startup/Full shutdown

    4. Turn on and give it a go!

    Hope this works for everyone!

Sirvannes03's avatar
Sirvannes03
4 years ago

Yes my system is fully up to date since I’m in the Xbox Insider Program I usually receive updates every other week, and no I do not get any error message.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Sirvannes03 it may be no harm speaking with Xbox support to see what they can recommend. 

Darko

  • dev1st4ti0n's avatar
    dev1st4ti0n
    4 years ago

    how about you do something about this because obviously, there is nothing for the user to do, there is no solution to this bug, unless the actual game creators fix it, many people have experienced this, and many people have spent money on the game, we would like to use the game we paid for

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @dev1st4ti0n that this is only happening to certain people would point to a system issue.

      What if any troubleshooting have you attempted?


      Darko 

      • Tone_Skyp's avatar
        Tone_Skyp
        4 years ago

        So I’ve been having the same issue for about a month and couldn’t figure out what was wrong until now. I believe I’ve found a fix. It worked for me just played an entire game with no issues. (XSX)

        1.Go to Xbox Insider Hub/Leave Xbox Update Preview or Beta Program

        2. Go to settings/system update may be about 4GB

        3. System may factory reset but it won’t delete anything it’s just basic sign in stuff.

        3. After system update go to general/Power mode & startup/Full shutdown

        4. Turn on and give it a go!

        Hope this works for everyone!

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