Ads error (Couldn't watch ads for rewards)
Product: NBA Live Mobile Platform:Apple iPhone Summarize your bug As you know, there are ads in game that gives stamina (Each ad gives 50 stamina reward), bonus pack (Each ad gives one for every 4 ...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerThanks for the heads up. What type of device are you on and have you tried going through the settings on your device to reset the advertising ID?
I'm on a lg zone 4 and ya I reset my ad id it didn't work
- EA_Blueberry
Ads might not be not always available and/or in specific regions. Try reinstalling the app to ensure you have the latest version with fresh files to see if the ad functionality appears. If you synced up to your account to Facebook/Apple/Google your progress will be preserved when you re-install.
Ok I tried that I even reset my phone multiple times and nothing works. It's linked to my facebook. I logged in to my other phone my sister's phone and my tablet. And the offers weren't on there. If it's an account issue is their a way I can fix it
- EA_Blueberry
Are you able to login to the game on a different device with a new account to verify whether the ads show up on the new account? If not, it's likely those ads aren't available in your region.
To contact an EA Advisor for account concerns, visit Settings in game to visit Help/Customer Service.
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