Forum Discussion

5 years ago

Solved

Ads Unavailable

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug After the update a few days ago, I disabled ads on prompt. However, once I realized the benefits of those ads, I enabled them again. However, I am unable to see any ads. All the reward based ads say 'ads unavailable'
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to play an ad
What happens when the bug occurs? unable to view ad and collect rewards
What do you expect to see? ads...

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EA_Blueberry
5 years ago
@pkulkarni2245

The team is aware of this happening to players. We have a megathread on this here: https://answers.ea.com/t5/Bug-Reports/Ads-don-t-show/td-p/8936293/page/7

3 Replies

Xdegenerate1075
5 years ago
It's a common problem that's been happening for nearly a week now with no resolution.
EA_Blueberry
Community Admin
5 years ago
@pkulkarni2245

The team is aware of this happening to players. We have a megathread on this here: https://answers.ea.com/t5/Bug-Reports/Ads-don-t-show/td-p/8936293/page/7
Xdegenerate1075
5 years ago
The person who replied to me has passed it off like they are unaware.
Spoiler
I would like to inform you that the video advertisements are not always guaranteed to be available. The availability of videos changes from time to time, depending on how widely companies are marketing their product with our advertisement partners in your location.
How do i qoute? Lol