Forum Discussion
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug 91 Zion changed to a 79 and I want my 3.2 million coins back
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? You fixed the c 91 Zion that some fit for free to a 79 but never gave coins back to people who now have a 3-4 million coin 79 card that is only available in sets
What happens when the bug occurs? 91 Zion changed to 79 and I didn't get my 3.2 million coins back
What do you expect to see? I want my 3.2 million coins back
- I bought 91 Zion on the first day for 3.2 million coins then EA updated and changed the card to a 79 which is only available in sets. I did not get my 3.2 million coins back, I've spent hours on the phone and EA help and nothing. This happened earlier this season with Curry and EA updated and returned coins to anyone who lost them when the card changed.
- I want my coins back, I've. Since completed the event so I Claimed 91 Zion.
- Other compensation for my time and frustration.
- 4 years ago
Me too, hope my coins back to me soon.
- 4 years ago
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug In the set to receive the 85 OVR Karl-Anthony Towns, after collecting and submitting the two 80 players and two 81 level players required, instead of receiving an 85 OVR player I received a 78 OVR player. The bug itself appears to have been fixed on Friday for people using this set going forward, but since I experienced the issue before it was fixed, I should be provided with the correct player that I worked for and earned.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Bug has been fixed, but wrong content provided to my account needs to be rectified.
What happens when the bug occurs? User receives 78 Karl-Anthony Towns instead of 85 OVR.
What do you expect to see? 85 OVR Karl-Anthony Towns should have been added to the account.
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug In the set to receive the 85 OVR Karl-Anthony Towns, after collecting and submitting the two 80 players and two 81 level players required, instead of receiving an 85 OVR player I received a 78 OVR player. The bug itself appears to have been fixed on Friday for people using this set going forward, but since I experienced the issue before it was fixed, I should be provided with the correct player that I worked for and earned.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Bug has been fixed, I am asking for the consequences the bug caused to be fixed. EA advisors said that only game team can provide this content after I report this as a bug.
What happens when the bug occurs? User received 78 OVR instead of 85 OVR Karl-Anthony Towns.
What do you expect to see? I should be provided the 85 OVR Karl-Anthony Towns player in my account. Any other people who experienced this issue on Friday should receive the same.
- 4 years ago
Yes this happened to me they are suppose to send to the ones who bought the players off auction house there coins back but they havent me either
- EA_Barry4 years ago
Community Manager
Please contact us in-game as follows for help with this, thanks.
https://help.ea.com/en-us/help/nba-live/nba-mobile/get-help-in-nba-live-mobile
- 4 years ago
Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug Had Zion Williamson 91 he was gone they said it would be fixed in 24 hrs it hasn’t been for me
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at how many time I’ve tried to contact and get it fixed
What happens when the bug occurs? Lost Zion at 92
What do you expect to see? I want it to be fixed
Gone Zion is gone and the coin I used to buy him with