Forum Discussion
EA_Blueberry
Community Manager
6 years agoWhat type of device are you on again and have you checked to see if it has the latest software update?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
ANTITEXNH
6 years agoHero
I'm on Android phone (Xiaomi Redmi Note 5)
Android version is 9 (PKQ1.180904.001)
and NBALM version 4.3.50
- EA_Blueberry6 years ago
Community Manager
@ANTITEXNH Do you have another device you could test your account on? We haven't seen too many reports of this so it feels like it could be hardware specific where there is a compatability issue or very rare bug. Any way you can try setting all your game settings back to their defaults to see if that helps? - ANTITEXNH6 years agoHero
I'll try it on another device later on.
I've tried playing in my device with another account and there was no problem, the slow motion camera was off.
- ANTITEXNH6 years agoHero
I've done the two steps.
I've played on another device and the slow motion was camera deactivatedand I've played on my device with another account and the slow motion camera was deactivated.
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