Forum Discussion

bschleiger's avatar
bschleiger
7 years ago
Solved

Can’t add promotional players to sets

Product: NBA Live Mobile Platform:Apple iPhone Summarize your bug For the last three promotions/ campaigns I can not add the 80 overal player to the next set after that. I have all of the other set...
  • EA_David's avatar
    EA_David
    7 years ago

    That's strange alright. Testing on my side (I chose Murray) and it seems to be working fine. 

    Can you pull your Collins out of a lineup, replace him with someone else, play a quick challenge/game, then try restarting your game, and see if the card shows up in the set?

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

That's strange alright. Testing on my side (I chose Murray) and it seems to be working fine. 

Can you pull your Collins out of a lineup, replace him with someone else, play a quick challenge/game, then try restarting your game, and see if the card shows up in the set?

bschleiger's avatar
bschleiger
7 years ago
For some reason that worked! Thank you!
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    7 years ago

    @bschleiger Wonderful, thank you for the update. 


    At a guess soemthing was wrong with the game's local saved data, probably to do with card IDs. The restart described would flush the cached data. and then when it's check again, the game will see that yes actually you can turn in that card. 

    In any case, enjoy the game and please let us know if you encounter any further issues. 

    • imsoprolific's avatar
      imsoprolific
      6 years ago

      Mine isn’t working I’m trying to turn my 84 Patric Ewing monthly master into an 86 and it isn’t showing up I’ve tried what u told the other person to do three times but mine still isn’t working

    • imsoprolific's avatar
      imsoprolific
      6 years ago

      EA this is unacceptable!!!

    • seaaan_cfp's avatar
      seaaan_cfp
      6 years ago

      @EA_David  I cannot turn in my 84 Luka Doncic to upgrade him to an 87 even though I have removed him from my lineups. Hope this issue can be solved!

  • VulpineUK's avatar
    VulpineUK
    6 years ago
    Worked for me too, remove him from all lineups and benches, restarted the iPad and there he was! Woohoo!

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