CANNOT PLAY LEAGUE VS LEAGUE in Season 4
I have reinstalled, deleted cache/data, checked my wifi/internet, and etc. When i go to play league vs league I am not able to see their line up or start a match. Any suggestions? I know season 4 ...
Forum Discussion
I’ve got the same problem. I was able to start the league but then when you go to start a match it freezes the game at the scouting section and I have to close the app and restart.
EA_Blueberry
Community Manager
Community Manager@BahrainBaller @Oxygen12192015
Appreciate the heads up, we'll get this raised up the chain. Can you provide me the following:
Last time this happened (include time and timezone you're in):
Device model, manufacturer and operating system version:
Game version:
PRIVATE MESSAGE ME your NBA Live User ID (do not post publicly)
Thanks for the help on this ahead of time. 👍
- EA_Blueberry
Does this happen when you're trying to play Level 1 teams?
- @EA_Blueberry Not only level 1
Just to update that it has been happening again but like you mentioned, only when I choose the level 1 player.
- EA_Blueberry
The team is aware of this and looking into it.
Some things that can help avoid crashing/freezes:
- Uninstall and reinstall the app (linking your account to Facebook/Google Play/Apple will save your progress prior to reinstalling)
- Create a new lineup
Official tweet: https://twitter.com/EASPORTSNBALM/status/1185270720244469760
Hi @EA_Blueberry . It was happening all of October 16th but today the 17th it is working.
Just for you records it was on iOS.Mine is actually working now but guys in my league are receiving an error.
- EA_Blueberry
@EA_Blueberry wrote:
@BahrainBaller @Oxygen12192015
Appreciate the heads up, we'll get this raised up the chain. Can you provide me the following:
Last time this happened (include time and timezone you're in):
Device model, manufacturer and operating system version:
Game version:
PRIVATE MESSAGE ME your NBA Live User ID (do not post publicly)Thanks for the help on this ahead of time. 👍
The studio is looking for account examples and if you're experiencing this please send me a PRIVATE MESSAGE with your NBA Live Mobile User ID.
*DO NOT SHARE YOUR USER ID PUBLICLY*
How to find your NBA Live Mobile User ID:https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id/Any help you can lend us is greatly appreciated and will help the team in resolving this faster for fans. Thanks ahead of time!
- EA_Blueberry
Hey, all.
Just a quick update, the team has made some improvements surrounding this in a recent update and expects this issue to be rare going forward. You still might encounter this if you match up against someone that hasn't played in the new season yet. The team is still actively investigating this though and we'll continue to provide updates here as soon as we hear them.
Good luck on the courts!I am also facing similar issue. I can see the lineups and press play but as soon as I do that, the game logs out. When I log in again and try to play again a league match, still gets logged out everytime.
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