Forum Discussion

Oxygen12192015

Rising Adventurer

6 years ago

CANNOT PLAY LEAGUE VS LEAGUE in Season 4

I have reinstalled, deleted cache/data, checked my wifi/internet, and etc. When i go to play league vs league I am not able to see their line up or start a match. Any suggestions? I know season 4 ...

EA_Blueberry

Community Manager

6 years ago

@BahrainBaller @Oxygen12192015

Appreciate the heads up, we'll get this raised up the chain. Can you provide me the following:

Last time this happened (include time and timezone you're in):
Device model, manufacturer and operating system version:
Game version:
PRIVATE MESSAGE ME your NBA Live User ID (do not post publicly)

Thanks for the help on this ahead of time. 👍

EA_Blueberry

Community Manager

6 years ago

Does this happen when you're trying to play Level 1 teams?

TALSKI123
6 years ago
@EA_Blueberry Not only level 1
BahrainBaller
6 years ago
@EA_Blueberry
Just to update that it has been happening again but like you mentioned, only when I choose the level 1 player.
- EA_Blueberry
  Community Manager
  6 years ago
  The team is aware of this and looking into it.
  
  Some things that can help avoid crashing/freezes:
  
  Uninstall and reinstall the app (linking your account to Facebook/Google Play/Apple will save your progress prior to reinstalling)
  
  Create a new lineup
  
  Official tweet: https://twitter.com/EASPORTSNBALM/status/1185270720244469760