CAN'T LOG IN TO THE GAME AGAIN

Product: NBA Live Mobile
Platform:Android Tablet
Summarize your bug No login with account only new player
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See screenshot
What happens when the bug occurs? No login
What do you expect to see? Fix bug

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See screenshot

EA_Mako
4 years ago
Hey folks, thank you for all the reports and information.

This has been passed along and ~~is currently being investigated~~, thanks for the patience while we're taking a look!

Edit: This should be resolved, please try logging back in again and let us know if the issue continues. Thanks!

14 Replies

papa55-russia
4 years ago
Tried my son account - it is ok, works. Returned to my own - same mistake, cannot login.
Seems like you need to fix and send compensation for lost my time
papa55-russia
4 years ago
I suppose I knew, how cheaters make +15..+20 every quater in league match.
They block my bot passing, so after cheater scores my bot cannot pass within 5 seconds, cheater gets new attack and so on. If my bots have defensive rebound they maybe score. Else cheater score again and trick repeats.
Please check and think, how to make that impossible.
ANTITEXNH
Hero
4 years ago
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug Can't login
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to login to the game
What happens when the bug occurs? Unknown error Check screenshot
What do you expect to see? Home screen
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Device type: Xiaomi Redmi Note 10
Done all basic troubleshooting steps.
tuvut
4 years ago
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug Cannot login to my google play account
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? see the pic attachment
What happens when the bug occurs? cannot play with my account
What do you expect to see? fix it
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i cant login to my google play account
Fylonenko77
4 years ago
@papa55-russia This is getting ridiculous. I'm having the same problem!
GWINGSPORTS
4 years ago
@papa55-russia I I hope they fix this problem soon because I spend a lot of money on this game ....
papa55-russia
4 years ago
@tuvut I tried all: gplay, fb and my guest logins. Same no login!

EA! That situation becomes a scandal soon. Fix it and send really good gifts. Not coins but all campaigns points, big enough for compensation. Or make moneyback for I spent for frozen, live premium and so on.

[CM - Merged consecutive replies]
EA_Mako
Community Manager
4 years ago
Hey folks, thank you for all the reports and information.

This has been passed along and ~~is currently being investigated~~, thanks for the patience while we're taking a look!

Edit: This should be resolved, please try logging back in again and let us know if the issue continues. Thanks!
ottalaf5
4 years ago
Hi... today again
ANTITEXNH
Hero
4 years ago
@EA_Mako It's seems that after every daily maintenance the bug keeps coming.