Solved
Forum Discussion
EA_Blueberry
Community Manager
6 years agoWere you able to eventually claim it? If a button is unresponsive try restarting your device and attempt again.
6 years ago
Long time player first time poster I too am having this issue and am playing on a new iPhone with upgraded iOS as of July 25, 2019... I have also deleted the app and have reinstalled it and the problem is still there