Folks, I've popped in a report on this and will keep you posted in this thread if I've any updates or info to share. 🙂
Community ManagerHi everyone,
Thanks for being patient with us while we've been looking into this.
I just wanted to let you know that we are still investigating this issue and working on getting it fixed. I'm afraid we don't currently have a time frame for when it might be sorted, but we'll keep you updated as soon as we have more info to share.
We appreciate you sticking with us while we've been working on this!
@EA_Kent Thank you for the update. I know that time is dwindling on the playoff promo so that could prove to be a problem. Do you have any idea what compensation rewards are in order?
Community ManagerHey all,
When you have the chance can you try logging in once more?
It looks like this issue may be fixed now. Please give it a shot and let us know if you're still running into any trouble.
Thank you!
That’s a yes from me! Thank you for fixing this issue.
Sidenote- I wasn’t able to login through Facebook even through I am linked to Facebook, I got in through my Game Center account which I also luckily had linked
ALSO, there are no store offers for the playoffs promo. I’m not sure if they expired or if it’s a glitch but since we have not been able to get in, we should get extensions on the offers
Community ManagerThanks for letting me know, everyone. Glad to hear it's working for you now!
Still not working.
