To all: I believe you should contact EA help for missing items. And don't let the case close until it's resolved.
They just don't care and are incompetent. I contacted them 4 times. One guy even thought that season 9 started weeks ago and sent me the link to the initial EA announcement, which was before all the delays. And one guy even ended the chat and closed the case without helping a bit before I could even read what he wrote in his last messages. And I was communicating politely all the time, they just don't a damn. I just hope somebody will buy my account on Facebook group and I will be done with this stupid game forever.
I agree i have contacted them and they have said i need to accsess help from the in the game now i have done this there is no link to technical support
My advice would be never spend real money on this game because they are not willing to help
