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Spyrouman's avatar
Spyrouman
New Scout
2 days ago

Device not compatible with new version (Samsung Galaxy A13 5G)

Hi everyone! This is an issue that occurred again a year and a half ago. I own a Samsung Galaxy A13 5G android smartphone and while the game was running properly until yesterday, now the Google Play Store has a non-combatibility warning. Please fix that issue. If any more information is needed, I'm eager to provide it to the developers. Thanks in advance!

P.S. A screenshot of smartphone info is attached 

4 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hi everyone, 

    Thanks for reaching out to us about this. 

    mbwrx3m52jfm​; d4rk3raa2l8e​ Are you also using Samsung devices, or do you have a different type of phone? Can you please let us know what type of device you're using so we can pass it along for a look? 

    Thank you! 

  • The new season 10 update made it so that my device is incompatible with the game and even after I cleared cache and unistalled other apps it still doesn't work.Fix this please 

  • Spyrouman's avatar
    Spyrouman
    New Scout
    2 days ago

    Something similar happened on February 2024. It took about 10 days to restore the minimum requirements. I started a new thread above. Keep your fingers crossed 🤞 

  • I have been playing this game for over a year and half now and this update is what i have been waiting for i played the game yesterday before going to bed reaching this morning to enter my game it took me to Google Play store for an update when i finished updating .then i entered the game it showed to something saying your device didn't reach the minimum requirement 

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