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druckaooo's avatar
druckaooo
1 year ago
Solved

EA ERASED MY ACCOUNT

My Account got ERASED, I spended a lot of money into my Account and now anyone can restore it or give my money back. Even chat support don't know what to do. GIVE MY ACCOUNT BACK OR MY MONEY EA!
  • EA_Solaire's avatar
    EA_Solaire
    1 year ago

    @druckaooo 

    Under the Link Accounts section in-game, you'll see an option to log out of Facebook. Log out of your current account and log back in using the same Facebook account you had originally connected.

    If your account doesn't appear then, you'll need to reach back out to live support so they can review your account details and help you restore your account: https://help.ea.com/en/help/faq/using-ea-help/ 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

Hi @druckaooo 

Were you playing on a guest account, or were you linked up through Facebook or Google Play? 

druckaooo's avatar
druckaooo
1 year ago

Was linked to my Facebook, but when I enter into the game, it's a completely differerent account, my money, characters, everything I bought and had was Lost.

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