Facebook Login Error

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@EA_Blueberry wrote:

Hey, NBA LIVE Mobile Community.

I just came on the forums from being out over the weekend. Can you confirm with me whether you are able to get back into the game with these steps?

If you still can't login, what is the error message you're getting?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

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I am still getting the error that there is no linked account.  The same error that began on Friday.

I still can’t log in 

Nor me when I contacted EA they said they don’t see it connected to the Facebook 

Me too contacted EA and they’re saying can’t find my account 

Still unable to login.

It’s frustrating, more than 4 days already!

Hey, all.

If you are having trouble logging into the game after re-installing the app we need you to DIRECT MESSAGE @EA_Barry or @EA_Illium the following:

• NBA LIVE User ID (number in the top right corner of your game under settings)
• Device type you play on
• Are you trying to login with Facebook or Google Play
• What is the error message
• Wen did this start happening for you

Thank you for the help. We'll pass this along to the team as quickly as possible to help them determine what the cause is.

My account is working now finally. 😄

It said the linked account is not found. 😔