Forum Discussion

6 years ago

Solved

Game closes changing defense coach

Product: NBA Live Mobile Platform:Android Tablet Summarize your bug When I select my gold coach, to replace the silver one in defense lineup, the game shuts off. How often does the bug occur? Ever...

EA_Blueberry
6 years ago
@95SubbieSTI

Thanks for the bug report and image you included, that's always helpful.

Have you tried anything from your side to see if you could fix it, like reinstalling the app or these steps below? Let us know what type of Android tablet you have so we can keep an eye on additional reports like this.

If you synced up your game to Google/Facebook/Apple you can safely delete the app and reinstall it without losing progress.

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

EA_Blueberry

Community Manager

6 years ago

@95SubbieSTI

Thanks for the bug report and image you included, that's always helpful.

Have you tried anything from your side to see if you could fix it, like reinstalling the app or these steps below? Let us know what type of Android tablet you have so we can keep an eye on additional reports like this.

If you synced up your game to Google/Facebook/Apple you can safely delete the app and reinstall it without losing progress.

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/