Forum Discussion

Hero

5 years ago

Game crashes and not accessible since latest update (12/3/20)

Product: NBA Live Mobile Platform:Android Phone Summarize your bug After the latest update (12-03-2020) the game crashes while loading. How often does the bug occur? Every time (100%) Steps: How ...

EA_Blueberry

Community Manager

5 years ago

If you are experiencing crashes at login, please DIRECT MESSAGE ME the information below so we can pass it over to the NBA LIve Mobile team.

NBA Live User ID (This is located in-game under Settings>Top right corner. It's the number, not the team name. DO NOT POST PUBLICLY.)
Device type (ex: iPhone10, Samsung S20)