Forum Discussion

friald_m's avatar
5 years ago

Harvest event daily log in rewards missing

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug Unfortunately I didn't receive the first log in reward for this event and there is no log in reward calendar feature on my settings too.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? There is no feature of daily log in the settings.
What happens when the bug occurs? There is no log in rewards
What do you expect to see? I expect to claim my daily log in rewards

Unfortunately I didn't receive the first log in reward for this event and there is no log in reward calendar feature on my settings too. Hope you can help me this time.

10 Replies

  • I have the same problem. Also I didn’t get Peja yet. I don’t really know what is EA doing and I was disappointed to spend money on this glitchy game. 

  • friald_m's avatar
    friald_m
    5 years ago

    Same here, I experienced series of issues starting from not receiving ads, PvP points stopped, no Peja free card, and now no daily login rewards...ughhh...so unlucky!

  • @friald_m & @BalzonUrch1n 

    Open your sidebar, go to your settings and there you'll find your daily login reward calendar.
    I've attached 3 screenshots to help you.

    If there's still no calendar try to uninstall and reinstall the game (don't do it if you're playing guest mode cause you'll lose your progress).

    If the problem persists contact EA help from within the game.

  • friald_m's avatar
    friald_m
    5 years ago

    I've already sent a screenshot of my settings above and there is no daily login rewards calendar and also tries to reinstall the game and still nothing happens.

  • I already tried that method but it doesn’t work. 

  • They fixed the weekly login calendar but we can't collect the day 2 reward. So we will not be able to collect the day 14 reward as we collected the first day reward 2 days late. Why is there a glitch in my account at every event. I'm bored, why don't you guys fix these glitches right away. I was able to get the peja today. How many days has it been in the game? Please just fix this daily reward asap @EA_Blueberry  

  • friald_m's avatar
    friald_m
    5 years ago

    Yeah got mine too but since it is recently fixed we will be unable to claim all of it so sad. Hope EA can still fix this.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @BalzonUrch1n wrote:

    They fixed the weekly login calendar but we can't collect the day 2 reward. So we will not be able to collect the day 14 reward as we collected the first day reward 2 days late. Why is there a glitch in my account at every event. I'm bored, why don't you guys fix these glitches right away. I was able to get the peja today. How many days has it been in the game? Please just fix this daily reward asap @EA_Blueberry  


    @friald_m  @BalzonUrch1n 

    I recommend reaching out to our Support team so they can determine whether it's possible to grant the Day 2 reward if they can verify you logged in during that day. Strange it's been happening to your account so often, which is why I think it's best to submit a case via in-game so they can start tracking this for your account. 

    There was an issue with Peja not being available to accounts and the team fixed this prior to the weekend. We have a separate thread on this in these boards on it. 

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