Forum Discussion

Anonymous

8 years ago

Solved

I can't login with google play

I've been trying to login to my account since the refresh came to android.Every time I say login with google play something keeps popping up and it doesn't login.I didn't face with this problem in the first season but I can't login right now.Please help me with this problem

EA_Barry
8 years ago
@Tomce93 @Kerem12983 @alvinlimcoolkod @Packers271817

If you are getting stuck in a loop when attempting to log in via Google, please try the following work around and let us know your results below, thanks:

1. On the device, navigate to settings and select google
2. Select connected apps
3. On this list of apps, select NBA live
4. Select disconnect
5. Try to login to the app as normal.

The following link has the same info but with additional pictures:

https://www.facebook.com/notes/ea-sports-nba-live/android-login-issue-nba-live-mobile/10155018999185060/

*marked as solution for player visibility

15 Replies

Trappistbier
8 years ago
Did not work for the iPhone.
khachatryanarth
6 years ago
It didn't help me!
ezedunk
6 years ago
hi ,i tried it but still can't login.
oooohduyfc
5 years ago
This method of going into google and disconnecting does not work , Fix this EA or lose me forever!!!☹☹☹☹I miss my games.
EA_Blueberry
Community Manager
5 years ago
@oooohduyfc wrote:

This method of going into google and disconnecting does not work , Fix this EA or lose me forever!!!☹☹☹☹I miss my games.

@oooohduyfc

This thread is from 2017 so I'm going to close it down to avoid further necroposting. Please add your details to this post if you are still getting disconnected so we can alert the team: https://answers.ea.com/t5/Bug-Reports/Frequent-Game-Network-Disconnection/m-p/9969643#M3380