5 years ago
Lost coins in AH
Hello. Last night, I made a bid in Auction House and I didn't win the card but also I didn't receive my coins back... The issue happened between 21:00 and 22:00 (my time in Greece, now it's 08:45 her...
Sometimes auction house transactions can be delayed, Try checking your messages in the top right corner if they're available there to claim.
If they're still missing after 24 hours, contact our Support team via in-game by going to Settings and selecting HELP. Select Missing Content as the category when you're filling out your case to speak with an EA Advisor.
They'll be able to pull up your account, check your auction history, and grant the coins if they can see they went missing.
Sorry to hear about what happened, that's a lot of coin and we'll make sure they are restored for you. Thank you for playing NBA Live Mobile!