Forum Discussion

Anonymous

8 years ago

Approved

Lvl terry porter achievement glitched

Product: NBA Live Mobile Platform:Apple iPhone Summarize your bug The league vs league achievement for terry porter, the one where you need to make threes, is glitched and has stopped counting thre...

Anonymous

8 years ago

Approved

Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug Despite playing every day and hitting three pointers, the total number of threes for a league does not increase for fan favorite achievements. This makes it impossible to get the rewards locked by a total number of threes. This is not a problem with a phone or any device as it is league wide and the commissioner and others have deleted/updated the app. This is a glitch in the game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at a league and see that their total # of 3 pointers is not increasing
What happens when the bug occurs? Nothing happens per say outside of our experience being ruined. We just don't get the in game rewards we earned.
What do you expect to see? Fix it immediately and give us all 3k threes as recompensation for the time that was missed. This problem is ruining my in game experience and is at least two weeks old. It has already cost us rewards.

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EA_Barry
Community Manager
8 years ago
@knowingSC3149@Anonymous@ghuangsir

Can you guys post your Mobile User IDs to help us look into this for you?

https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id

Can you please also post a timestamp (Date and time with timezone e.g 8/8/17 18:54 PST) of a league game where a three pointer was scored but did not count toward the league achievement?

Thank you.
- xavi_lf
  8 years ago
  Product: NBA Live Mobile
  Platform:Apple iPad
  Summarize your bug The league vs league achievement for terry porter, the one where you need to make threes, is glitched and has stopped counting threes.
  How often does the bug occur? Every time (100%)
  Steps: How can we find the bug ourselves? Track the league history. Is called Henderbeer 2.0. Is a top 30000 league
  What happens when the bug occurs? The count stopped at 1711
  What do you expect to see? The count of three pointers made should increase
- DavetheCpt
  8 years ago
  UID 25359585
  08/07/17, about 01-00 am, utc+3
  SUPERNOOBLEAGUE (league with bug occurance) vs Final Symphony
  - EA_Barry
    Community Manager
    8 years ago
    @DavetheCpt
    
    Thank you.
- Anonymous
  8 years ago
  Approved
  UID: 27844080
  
  All league games are not being counted, not just me, but everyone else in the league.
  
  For example,
  Aug 9, 2017
  7:50 PM Eastern Time
  League Tournament
  Christian Union (us) vs. Da Negus
  My threes are being counted. It has stuck at 8731 for like 2 weeks now.