Community AdminHey there! Sorry to hear it's lagging for you in game, but it's possible we can clear this up through some easy steps. Have you tried rebooting your network (if you're always playing at the same location) or restarted your iPhone yet?
If you linked up your game progress to Facebook or your Apple account you can safely delete the app and reinstall it without losing any progress.
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Yes, I've tried it on both wifi, and cellular network, force shut all my apps, did a power down and power up of the iPhone, and it still lags from time to time quite noticeably. The thing that I have also noticed is the phone seems to heat up when the lag takes place. Sometimes, say when I'm the middle of a blitz or 5v5 game, if I pause the game for a while, it actually resumes normally, and sometimes the lag persists.
The issue is not exclusive to him, a large number of people have reported it on the NBA Live Mobile subreddit, I am encountering the same issue on an iPhone X so it's not an issue of device age.
Ok I've reinstalled the game, reset network settings, still laggy at random times in the game.
Community AdminWhich specific modes does it lag and does it happen on both WiFi and mobile network?
It's been very random i.e. from auction house, to store, to showdown, to the current campaign, you name it. And yes, it's been happening on both WiFi and mobile. The tell-tale sign coupled with the slowness is the phone starts to heat up. I'm not sure if that's the cause or the effect, but it hasn't happened to me before the app update. I've even force shut all background apps and just have the game open, and the same thing happens.
I mean based on the feedback that I'm seeing on twitter and reddit, it seems like it's more broadbased than just iOS since the Android users are facing the same issue. So maybe it was some tweak to the program made during the last update that's consuming unnecessary computing/memory resources and not returning it after use?
