Missing content
Missing some picture, latter or numbers on the screen, sometimes phone screen flickering. How to fix this issue?
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWhat type of Android device do you have and have you tried re-installing the game yet? If you synced up to your account to Facebook/Apple/Google your progress will be preserved when you re-install. If you play on guest mode that progress is lost upon reinstalling.
It sounds like it might be corrupted data from the app's original installation or an update, or the device is not meeting the minimum system requirements. We have some extra steps below worth taking a look at, such as checking to see if you have the latest hardware updates for your device.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
Let us know what happens, sorry to hear about the trouble you're going through. Good luck!
I have installed and uninstalled many times but the result still the same, I played this game from the first season on this device. I also play Fifa Mobile on the same device and there are no problems with Fifa mobile.
I imcluded specs my android device whether it meets the minimum req.
- EA_Blueberry
You are under 1 GB of available ram which might be why the game is struggling to load the textures. Can you try clearing up some space on your device or make sure all other apps are closed before you launch the game to see if that helps?
- it's still the same, nothing changes
