Forum Discussion

MeasureBlank's avatar
MeasureBlank
5 years ago
Solved

NBA LIVE Mobile - Missing Coins after Auction Bid

Product: NBA Live Mobile Platform:Android Phone Summarize your bug Before i bid in auction i have 1,2 million coins. The i bid McCollum ovr 80 around 300k then in last minute another player bid on...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    Late reply, I was out on some personal time off but wanted to update this thread that it was fixed shortly after my previous reply. 

    If you are missing any coins from the auction house and it's been longer than 24 hours, please don't hesitate to submit a case via in-game for assistance from our Support teams.

    Visit Settings>Help.

    Thank you for your patience and playing NBA LIVE Mobile! 

kkgomado's avatar
kkgomado
5 years ago

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I just lost 700k worth of coins whiles bidding on westbrook (84). my coins never came back to my account as expected. Kindly address this as soon as possible
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check my game activity
What happens when the bug occurs? I lost my coins
What do you expect to see? My lost coins back as soon as possible

‌

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I just lost 700k worth of coins whiles bidding on westbrook (84). my coins never came back to my account as expected. Kindly address this as soon as possible
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check my game activity
What happens when the bug occurs? I lost my coins
What do you expect to see? My lost coins back as soon as possible

‌

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I just lost 700k worth of coins whiles bidding on westbrook (84). my coins never came back to my account as expected. Kindly address this as soon as possible
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check my game activity
What happens when the bug occurs? I lost my coins
What do you expect to see? My lost coins back as soon as possible

‌

Please address this issue ASAP

EA_Joz's avatar
EA_Joz
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there @kkgomado If your coins are still missing, please contact our EA Help Support so we can further look into what might be going on.

  • ANTITEXNH's avatar
    ANTITEXNH
    Hero
    5 years ago

    I moved @kkgomado  thread here because it had the same bug.

    @EA_Blueberry or @EA_Joz can you change the name to Missing coins after auction bids or something like that?

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