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hnarke17's avatar
hnarke17
4 years ago
Solved

NBA Live Mobile Season 5 - LIVE Pass Not Unlocking Rewards

Anyone know why I got it and it just isn’t giving me anytning on it EA_Blueberry: Changed post title to improve visibility
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    *UPDATE*

    Updating thread - This was fixed

    Hey, everyone.

    The team is aware of LIVE-Pass rewards not being unlocked. Thanks for letting us know and we'll share updates with you as soon as we hear them! 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

*UPDATE*

Updating thread - This was fixed

Hey, everyone.

The team is aware of LIVE-Pass rewards not being unlocked. Thanks for letting us know and we'll share updates with you as soon as we hear them! 

papa55-russia's avatar
papa55-russia
4 years ago
@EA_Blueberry I had paid for unlock token+bonus during the 1st hour it become available, but it is not unlocked even 20 hours after payment.
This bug is repeating second time. 1st in March, now in April !!!
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @papa55-russia

    Have you tried restarting your device or re-installed the app to see if that helps push it through to your account? Re-installing the app re-syncs the game with the servers. As long as you're not playing on guest mode you won't lose your progress.
    • superdave701's avatar
      superdave701
      4 years ago
      @EA_Blueberry I uninstalled and reinstalled game several times still no luck.

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