*UPDATE*
Updating thread - This was fixed
Hey, everyone.The team is aware of LIVE-Pass rewards not being unlocked. Thanks for letting us know and we'll share updates with you as soon as we hear them!
Product: NBA Live Mobile
Platform:Apple iPad
Summarize your bug I spend $ 9.99 for premium live pass and did not receive it.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check my account. I will place a help request.
What happens when the bug occurs? I did not receive the premium pass for March.
What do you expect to see? I am now over 200 and did not receive the OVR player or 180 live tickets.
I have deleted the game on both my iPhone and iPad and did not receive the premium pass when I reinstalled the game. I also tried playing it on a friend’s phone and did not receive the premium pass on the friend’s device.
