Forum Discussion

6 years ago

Solved

Not receiving free ADs on NBA Live mobile

Product: NBA Live Mobile Platform:Apple iPhone Summarize your bug I haven't had ADs for the game they keep coming and going and it's really annoying as I'm missing content from it. I received them ...

EA_Blueberry
6 years ago
@thunderkid123

Try these steps real quick to reset your advertising ID and then re-launch the game. Let me know if it helps. 👍

Try going to Settings --> Privacy --> Advertising --> Reset Advertising Identifier.

EA_Blueberry

Community Manager

5 years ago

@EA_Blueberry wrote:

The latest update from the NBA Live Mobile team on this situation:

UPDATE: As a result of users having issues with ads, we will grant users program progress intermittently and adjust our upcoming program economies until this issue has been resolved. Stay in, Play Together.

The team is aiming to accomplish this in the next 24 hours. Thank you for your patience!

The team sent out grants to players. This is what you'll see in game.