Pack bug
I got a conference finals pack, but when I try to open it it kicks me out and displays that an error has appeared. Can't get onto anything because I can't bypass that pack. What should I do?
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey everyone,
If you're still having trouble with this error, we'll need some additional information to have this investigated. Please send me a DM with the following information so we can pass this along to be looked into further:
- The exact reward you're trying to claim
- The type of device you're currently playing on
- Your NBA Live Mobile User ID - you can find this with the steps here (please do not post this information publicly in this thread as this ID is private account info)
how do i dm you
- @t8zibq8e9j9p Click on the name and then click the letter/envelope.
- @ANTITEXNH is the bug fixed or not yet, because I still can't play
- @t8zibq8e9j9p I don't know, you better ask the Community Managers.
@t8zibq8e9j9p wrote:
@ANTITEXNHis the bug fixed or not yet, because I still can't playI doubt whether they try to fix the error anymore.
I don’t think that it takes more than half a month for a company to resolve one problem.- @up0cux96lq8g Yea fk EA so long to fix bug. I wannnaaa playy. I missed so many promos alreadyyyy cmonnnnnn
