Forum Discussion

Community Manager

Re: CANNOT PLAY LEAGUE VS LEAGUE in Season 4

@EA_Blueberry wrote:

@BahrainBaller @Oxygen12192015

Appreciate the heads up, we'll get this raised up the chain. Can you provide me the following:

Last time this happened (include time and timezone you're in):
Device model, manufacturer and operating system version:
Game version:
PRIVATE MESSAGE ME your NBA Live User ID (do not post publicly)

Thanks for the help on this ahead of time. 👍

The studio is looking for account examples and if you're experiencing this please send me a PRIVATE MESSAGE with your NBA Live Mobile User ID.

*DO NOT SHARE YOUR USER ID PUBLICLY*

How to find your NBA Live Mobile User ID:https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id/

Any help you can lend us is greatly appreciated and will help the team in resolving this faster for fans. Thanks ahead of time!

2 Replies

EA_Blueberry
Community Manager
6 years ago
Hey, all.

Just a quick update, the team has made some improvements surrounding this in a recent update and expects this issue to be rare going forward. You still might encounter this if you match up against someone that hasn't played in the new season yet. The team is still actively investigating this though and we'll continue to provide updates here as soon as we hear them.

Good luck on the courts!
holmes2495
6 years ago
I am also facing similar issue. I can see the lineups and press play but as soon as I do that, the game logs out. When I log in again and try to play again a league match, still gets logged out everytime.