Forum Discussion

Re: [Fixed] Black Screen

Product: NBA Live Mobile
Platform:microsoft 10 laptop on bluestacks
Summarize your bug when i try to open it shows the ea logo and than a black screen
Steps: How can we find the bug ourselves? open the app
What happens when the bug occurs? ea screen than black

4 Replies

  • 1235buddy's avatar
    1235buddy
    6 years ago

    @EA_Blueberry 

    i know,but ive been using it for a long time( since September) 

    is there any other way to play on a windows 10? EDIT: that is supported

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @1235buddy 

    NBA Live Mobile is developed and supported for iOS and Android devices. While you may have been able to play it in the past on PC, we cannot guarantee it will continue to function normally through game updates, sorry.

  • 1235buddy's avatar
    1235buddy
    6 years ago

    I got it!!

    turns out bluestacks needed an update,

    thx for helping

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