Forum Discussion

Re: Purchased NBA live pass MVP not receiving all rewards under MVP promo

@ye5uv8mje9rc 

You can only purchase one version at a time.

@bn79psr59t45 

Do the rewards show up locked for you or does it show you've earned them but nothing shows up for your account?

7 Replies

  • bn79psr59t45's avatar
    bn79psr59t45
    4 years ago

    I purchased the $49.99 premium live pass MVP on March 1, 2022. Premium shows locked.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    Hey, @bn79psr59t45 

    Okay so there is some confusion here and I was able to get information to clear this up. You actually don't get the Premium content. Once you purchase the MVP Pass you are locked out of the Premium rewards. You are only entitled to the MVP rewards at that point. 

  • bn79psr59t45's avatar
    bn79psr59t45
    4 years ago

    Thanks @EA_Blueberry for clarifying.

    Just for some feedback. The benefits for paying $49.99 vs. $29.99 is very small so the team may want to incentivize people paying for the higher tier. Also, this was never explained but again, thanks for replying.

  • ye5uv8mje9rc's avatar
    ye5uv8mje9rc
    4 years ago

    They locked for me. If you can only purchase one at a time that’s bs man the mvp pass wasn’t available when I bought the live pass.

  • ye5uv8mje9rc's avatar
    ye5uv8mje9rc
    4 years ago

    But if it has a 49.99 price tag that’s okay I don’t have that kind of money for an app.

  • 25043009's avatar
    25043009
    4 years ago

    @EA_Blueberry wrote:

    @ye5uv8mje9rc 

    You can only purchase one version at a time.

    @bn79psr59t45 

    Do the rewards show up locked for you or does it show you've earned them but nothing shows up for your account?

    I have purchased the mvp live pass, but i can only received the reward from the mvp live pass, not including the standard live pass above. Could you please explain for me? Thank you

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