Forum Discussion
6 Replies
- @EA_Blueberry I don't have mobile data because I use a tablet.
- EA_Blueberry6 years ago
Community Manager
To be honest, this sounds device and WiFi network configuration related, perhaps restrictions or parental controls. I recommend logging into your router's admin panel to check for an update.
Please review these steps below which help clear up errors for most mobile games:Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
- @EA_Blueberry I have no restrictions on my devices or anything, there could be a chance that my internet isn't too good, but I assume 70 mbps should be enough for a game that runs against CPUs.
- @NarnBaroon I have been having the same problem, and I downloaded the game yesterday. I have been reading through the conversation, and this exact thing has been happening to me on my Apple device. They should just fix the game instead of us trying to fix it.
- @AILtheGOAT665 I agree, I've been a lot and it's not ideal for us to have our internet providers changed for one mobile game we want to play, rather them somehow fix it with a low detail mode or whatever makes it so that the amount of internet require is less.
Well rip, no response for a whole week. I just wanted to play the game :/