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cldixon171's avatar
cldixon171
6 years ago
Solved

Store #Trending Pack Not Giving Minimum 94+ OVR

Product: NBA Live Mobile Platform:Android Phone Summarize your bug #Trending pack not giving out minimum 94+ OVR #Trending Player. How often does the bug occur? Every time (100%) Steps: How can w...
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    *UPDATE*

    Make-goods went out for those that did not receive the correct content in the packs prior to the fix. If you were impacted by this and did not receive the make-good, please contact our Support team at your earliest convenience by going in-game to Settings>Help>Create a case and select Missing Content as your category.

    Thank you for your patience while the team addressed this and our apologies for any confusion.

BryantGHLy's avatar
BryantGHLy
6 years ago

I just bought the trending pack recently and only got a 93 overall. I have created a case for missing content. Is there anything I could do to speed up the process?

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@BryantGHLy 

Were you able to get in touch with an Advisor via Live-Chat or Phone? They should be able to take care of this for you in short time. I've seen players submit bug reports which sends it to the Dev team and you won't get a response, so I want to make sure that wasn't done in case you selected that category (it states you won't get a response but some players miss that text)

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