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bubba7181's avatar
bubba7181
6 years ago
Solved

Trade Bait purchase did not give me 200 NBA Cash

Hi, i make in app purchase for trade bait. However, i Only received 10 x gold player. Not receive 200 NBA cash. Pls advise. EA_Blueberry: Edited post title to fit description of issue
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    Hey, @bubba7181 and anyone else affected.

    The team addressed this over the weekend so you should have received your purchased content by now. For the inconvenience, they also issued make-good grants to those affected. Thank you for your patience on this and our apologies for any confusion!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago

@bubba7181 

Hey there! First, thank you for giving us a heads up on this. Second, good news. The NBA Live Mobile team is aware of this happening to players and are actively looking into fixing it as soon as possible. We;ll update this post as soon as we hear more on this from the team. Rest assured, we'll make sure you get the content you purchased.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Hey, @bubba7181 and anyone else affected.

    The team addressed this over the weekend so you should have received your purchased content by now. For the inconvenience, they also issued make-good grants to those affected. Thank you for your patience on this and our apologies for any confusion!

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