Unable to claim MVP Live Pass rewards
EA is saying that the problem has been resolved and I see other players getting Bam Adebyo but my chain is still stuck at 2600 and no Bam Adebyo.
Forum Discussion
Same issue. Already completed the milestones but have yet to claim rewards from 2.6k milestone onwards including the MVP Pass GM. Please help. Attached is the completed milestones.
I too have the same concern ! And to think we spend real cash to get them cards and for them to make things hard for us is totally unacceptable, from never ending hackers and cheaters in league matches down to simple purchase error they can't even reach out to their customers! Totally unfair!
I've literally been emailing back and forth with EA Sports for 4 days straight and still nothing. I'm personally done with them. This is the 2nd time that my money was taken. Never again. And they actually told me to post on here to get help!!! Not them fixing it but come on a chat board. Makes no sense. Also, they actually said that the problem has been fixed and they couldn't do anything for me. Just got that email while I was typing this. (removed by CM - don't be rude)
EA_SolaireCommunity Manager
Hi all,
If your MVP Live Pass rewards are still stuck after the previous fix for this issue, please send me a DM with the following information so we can continue to investigate this:
- The type of device you're currently playing on
- Your NBA Live Mobile User ID - you can find this with the steps here (please do not post this information publicly in this thread as this ID is private account info)
- Which rewards you're not able to claim
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