A bug in the game and a disallowed regulation goal
Hello, I am contacting you for the umpteenth time! I am contacting you as a developer of the game NHL 24. I have an important request for your help. As you surely know, within esports, you can also bet on online game matches in your game NHL. A few days ago I completed one such bet and during the 3x3 game one goal was not recognized, but it was regular for me and would have been recognized in a real game (for example in the American NHL)... So I suspect a bug in the game... This is just a shot into the empty net. Can you please make an assessment from the recording (https://www.youtube.com/live/NLj2Lq26Jf0?si=cfxKJ7x4A1cGLdHf&t=17778 - time 4:56:20. Do you agree that there was a computer error where the goal should have been valid in reality? I would need some advice from you for a dispute with a bookmaker that there was an error in the game and the goal should have be valid - to void my bet...
I have already reported the dispute to the national trade inspection, which requires at least confirmation from you as a developer that this goal should have been valid... I asked for your statement on January 1st and I still haven't received it... What should I do please?
Thank you for sending the review!
