ATTENTION ALL MODS

Hello!! Unfortunately the website will not allow me to direct message you. Constantly gives a flag error. So the information is below.

First off let me say thank you for even being willing to look into this. The mechanisms EA has in place for such a large enterprise are underwhelming to say the least. Below is the direct copy & paste from the e-mail I received for my ban.

After thoroughly investigating your account and concern, we found that your account was actioned correctly and will not remove this sanction from your account.

For clarity this is the name of a town and our area code.

As I said in my forum post, my point was not to necessarily appeal my specific ban. Although it would be great if it was removed from my account. The point is to point out the complete lack of a viable process to address and actually resolve issues. Also to ensure I do not continually get banned for something I cannot change. Even if I leave the club it will always show my name as founder. So, am I to be continually banned every time there is a bogus report because some team is mad they were beaten?

In this case my personal EA/player account was banned for a club name, and yes, I am the club creator. However, if I am going to be punished for a name that we have used every year since 2019, should there not be mechanism to change the club name? Instead, no action was taken in that regard and the club was actually free to continue playing games while I was suspended.

I do know people whose club name was deemed offensive and all that was done was when they logged in, they were greeted with a pop-up message that stated the name was deemed in violation of the rules and they were forced to simply change the name. No personal accounts were banned or actioned against. 

If the club name needs to be changed so be it, but to punish a player account? It doesn't compute.

The system of what is and is not in violation seems very arbitrary. As I mentioned in my forum post, a friend who used the skater name of Mike Vick was banned for that. When Mike Vick is used every year in the Madden Ultimate Team and was actually the poster athlete for one of the seasons of Madden 24, but in another EA product using his name gets you suspended?

Again, thank you for your time and willingness to look into this. Please let me know if you need any other amplifying information.

Edit: Removed account details. Do not post this on public forums. -CM