BAP X-Factor Salary Perks not working

I have had this issue (bug) in NHL 24 BAP since forever -- it is extremely annoying and extremely easy to reproduce.  I'm trying to get my last x-factor position where you need 20/20 and it is almost impossible to get past 17/20.  However, the "bug" (it is 100% not user error) is SO easy to reproduce so I really don't understand how they have not fixed this problem yet -- and I say that as a senior software developer.  The issue exists in both the purchase of x-factor and trait points.  I'll give you an example of two scenarios for x-factor points:

Let's say I'm at 17/20 x-factor points and I'm trying to earn the 5th and last x-factor position.  I forget the name of that agent/character, but he will come up once in awhile asking if you want to re-purchase something that has expired, i.e. the days left on it's "cooldown" are over and hence is now once again available for purchase.

Scenario A: I purchase it, let's say it's to give me 2 more x-factor points, what ends up happening is that I stay at 17, but it has still charged me for the purchase, i.e. I now have less money and I have not received the points, i.e. I went from 17 to 17, no change.

Scenario B: I I decline the purchase, I don't lose any money, but I end up going down from 17 to 15.

Both scenarios are easily reproduceable.  Now, I know this happened on occasion when I was trying to open up previous positions (1 to 4) in the x-factor section, but it's super easy to reproduce in the 5th position.

I can't believe that this is STILL an issue -- it should be SIMPLE to fix because it's so easily reproduceable.  Is it because BAP is not the focus of bug fixes?  Well, fine, but can you AT LEAST fix this super annoying one?

By the way, one very important detail, this "bug" seems to occur only when the character/agent is involved, it does not happen if you purchase x-factor points yourself.  However, once you have purchase it yourself, it will end up going on a X amount of days cooldown (X being dependent on which one you bought since they have different cooldown number of days) and when that cooldown is over, he is now involved in asking if you want to re-purchase it and it is THEN that the issue will occur (refer to the scenario examples given above).

If you want to contact me so that I can provide some print-screens in succession to show you the issue I'll be more than glad to do so.