https://youtu.be/voILua8l5tI?si=Y7B-iljIZQ34EeiQ
This has been an issue since launch. Me and one other friend on my club experience this bug from time to time. It usually only happens to one of us at a time, everyone else's game has both teams in the correct jersey unless they're experiencing the default jersey glitch which is another issue altogether. This bug in the video just blacks out all but a few equipment items on both teams making it damn near impossible to keep track of anything....
Community ManagerWhat console is this happening on? Also, is the C or A being worn by these players? Try removing it if so. If that doesn't help, it would be good to reset all the gear and see if it still happens.
No, this person does not have a letter. Only I have the C, as we cannot currently assign any other letters due to that bug. This is on Xbox One, and it has only happened to this one guy.
when you say reset all equipment, can you elaborate?
Both my teammate and I are on PS5 and neither wears a C or A on this club.
Community ManagerTry changing out all the gear for your players. Sticks, gloves, mouth guard, etc. Anything that you can customize. It's possible there's something causing this glitch to happen. You can also try swapping out your HDMI cable in case there's a problem with it.
It's extremely intermittent, maybe 1 in 15 games on average this happens. My friend seems to get it slightly more than myself but still intermittent none the less. Randomly changing equipment doesn't seem like an answer or worth the effort honestly. Just been living with it at this point. I have equipped new gear here and there but never noticed a correlation between that and this bug occurring. Seems to happen of its own rhyme or reason.
