You'll need to contact Sony/Microsoft support if you purchased digitally. if you purchased a physical copy you'll need to contact that store directly
@bobemil_sw13The problem with researching an EA NHL title is that they are so vague with their marketing that you can't really know what it is till you play it... there is many examples of them promoting a feature and it's not working correct or partly done (presentation new and improved) for NHL 23 was done for 5 or 6 teams. Even with 24 we got 5 or 6 more. How many years will they milk that for? For NHL 23 they also failed to mention they removed 90% of the overall presentation, this year the change the controls but failed to mention they removed some control options... This is all part of what should be said so a consumer if aware of what they are buying. Sadly, you can't know what you are getting till well after release at the earliest and even then a patch or 2 along the way tends to change the game anyways (good or bad) to how it was released.... Look at the pressure system and hitting how it's gone back and forth cause even now they don't really know how to correctly balance those promoted features and it's late match...
