Customized Ping Ranges for Matchmaking
Is it possible to have a better matchmaking system to solve the ping disparity in HUT? Could we not search within bands such as 1 to 15ms, 16 to 30ms and and 30+ ms? Or even +/- 10 ms or 5ms? I w...
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EA_Aljo
Community Manager
Community ManagerThanks for all the feedback on this. It's appreciated. Also makes me really wish I could have a sub 40 ping. That just doesn't happen with my location. I'm usually 50 - 60 and the game feels very responsive so I'm curious what it would feel like a lot lower.
That said, I know the team is aware of the difference. It's not so much about not realizing there's a disadvantage. There's only so much we can do about ping since it's really out of our control. I'll pass on the feedback that you'd like an option to not get any matches instead of ones outside your set range.
50 ping isn't literally unplayable, I've won Ones matches with a ping of 120+, but I can assure you there is a distinct difference between 50 and 10-20. Everything will need to be re-learned like you're playing for the first time.
There's no way I can get you to "feel" the difference without having you play some couch co op but there is a noticeable delay, upwards of 1 second for certain moves depending on stats. I think adding control overlays back into the game should help explain it visually.
Can't agree more with stopping all matchmaking outside of your own custom boundries
- EA_Aljo
I know there's a difference between 50 and 10 - 20. Not that I've had the pleasure of experiencing it though. I definitely have noticed when I've had the odd 80+ ping compared to my normal ping. I'm just saying, the game still feels responsive even with my 50ish ping. Most likely, it's just something I've gotten used to though. However, I imagine if I were down in the 20s or less, I'd have a lot less of those "I passed that!" moments. Too many times I release the trigger for a pass, but promptly get plowed before it goes off :/
@TTZ_Dipsy wrote: but I can assure you there is a distinct difference between 50 and 10-20. Everything will need to be re-learned like you're playing for the first time.There's no way I can get you to "feel" the difference without having you play some couch co op but there is a noticeable delay, upwards of 1 second for certain moves depending on stats. I think adding control overlays back into the game should help explain it visually.
This is actually pretty interesting. I've never experienced a 10ms ping before and I'd imagine it's as close to couch co-op that you can get.
@EA_Aljo wrote:I know there's a difference between 50 and 10 - 20. Not that I've had the pleasure of experiencing it though. I definitely have noticed when I've had the odd 80+ ping compared to my normal ping. I'm just saying, the game still feels responsive even with my 50ish ping. Most likely, it's just something I've gotten used to though. However, I imagine if I were down in the 20s or less, I'd have a lot less of those "I passed that!" moments. Too many times I release the trigger for a pass, but promptly get plowed before it goes off :/
I think there's a lot of us who played this game online circa 1999-2000. We're talking 150+ ping as the baseline. Feels like those of us who played online leagues back then became very accustomed to any latency spikes and adapted our gameplay so much that nowadays, 50ms feels smooth as butter.
It is not so much that 40ms is bad. It is more that 40ms versus 2ms is bad. Losing Faceoffs with a higher FO rating and correct counter. Half the time my guy doesn't even attempt to move for the Faceoff once the ref moves. Because the guy with 2ms ping has the faceoff won before the puck even drops for the guy with 40ms.
Same for puck pickups, poke checking, etc.
Guys with 2 to 10ms ping have an experience similar to playing offline. Guys with 30ms + are playing a sluggish delayed experience in comparison which makes a lot of games unfair.
I really hope they can try some sort of ping based matchmaking out. Especially seeing how the season is winding down now. This is literally the biggest problem with the game. Reddit is full of these complaints daily.
Thanks again for the attention and for everyone's feedback.
- EA_Aljo
That's all certainly understandable. Unfortunately, there's only so much we can do about restricting pings. At some point, you're either not going to get any matches or you're going to get matched up against the same players repeatedly. We would love to see improved matchmaking of course. I know the team is investigating this. We'll have to wait and see what comes of that.
Thanks for all your feedback as well.
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