Forum Discussion

2 years ago

How am I supposed to address sanction if I'm not given information on cause?

I suddenly received an email notice over the weekend stating that my account had been sanctioned, but very little information included to tell me how to address the issue. The only information that w...

EA_Aljo

Community Manager

2 years ago

@LuckyBuckNaked

@KidShowtime1867 isn't responsible for which names are deemed offensive. He's just relaying what it could be since our filters are very strict.

As far as your name goes, it's being reviewed. I won't have a response until tomorrow on it.

Are you able to change your name or is it locked? If so, most likely it's been changed to Jordan NHL. However, there is an issue currently where you and your club will see the original name while everyone else sees Jordan NHL.