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SMari3Kaye's avatar
12 months ago
Solved

I placed in a reward tier in NHL 24 squad battles, but recieved no rewards.

I recently downloaded NHL 24 because I play madden and thought it might interest me. I love the game so far, and one of the things I play the most is squad battles. Over the course of the week, I worked my way up to 89 ish in the rankings, but didn't play the day that it switched battles. Does that mean I get no rewards? If so, why? Just because I didn't play one day does that mean I get no rewards for playing the rest of the week? I've checked inbox, packs, even sets and the broken store. Can anyone help me out?

  • Hi there, @SMari3Kaye 

    Squad Battles rewards release on Thursdays at 2 PM PST. You should get them later today if you played within the last week before they ended yesterday at 2 PM PST.

27 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hello, @eMickles 

    This is currently being investigated. I'll provide an update as soon as I have one.

  • I truly do appreciate that. One potentially helpful thing to track, if possible, is that the number of players available to buy on the Auction House never spiked following scheduled rewards (which is how I realized the issue wasn’t isolated to me). The number has remained ~500 all week, when it typically jumps to 1500-2000 Thursday evenings.

    Thank you for the continued investigation, I look forward to your update.

  • Spideynet2020's avatar
    Spideynet2020
    New Traveler
    11 months ago

    What is taking so long? NHL 26 will be out before we get rewards at this rate. EA really should be embarrassed by their sheer lack of incompetence. For real.

  • spideynet2020

    As a fellow player and teammate who is also waiting on a response.

    I appreciate your diligence in addressing this issue, but as a fellow human, I feel it’s important to address the tone of our interactions. Constant belligerence toward the team doesn’t foster growth or collaboration. We may feel we are owed or and deserve rewards because that what was stated, but threats or belittling comments only serve to discourage progress.

    Constructive criticism has its place, but when it’s delivered with grace, it becomes far more effective. A little kindness can go a long way, and you might be surprised at how the world responds in kind.

    take this advice or leave it behind. 

    wishing you all the best.

  • Well said. I am so close to finishing my team and thought it was great that I had finished as high ranking for season 67. It would have given me some packs I was not able to win before. Still it’s been over a week now with no real progress on the investigation. Good bye NHL24 it’s been a slice. 

  • Spideynet2020's avatar
    Spideynet2020
    New Traveler
    11 months ago
    @EA_Aljo Surely someone has told you something by now. I guess we chaulk it up to EA not giving a damn about its customer base. Kudos.
  • wk680's avatar
    wk680
    Rising Rookie
    11 months ago

    @eMickles wrote:

    So frustrating. I made sure to finish top 10 last week (Series X) because I assumed it would be the final week of Squad Battles. No rewards. Waited to see if they would pop up before playing the current/true last week’s SB, then gave in and finished top 10 again. The thought of only getting one week of rewards—or no rewards for either week—is incredibly disheartening. I was putting the final touches on a few theme teams so I would be able to use them in exhibition once in a while until the servers eventually shut down. Please do right by all of us who grinded out for rewards; said rewards basically have zero value to 99% of players, especially those who have moved on to NHL 25 already. But to those of us who are still around on NHL 24, the rewards have a lot of worth, as there will be no way to earn such levels of rewards going forward.


    Since you are on Series X, at least you have the option of moving on to the latest NHL25 game. I am on PS4, and do not have that option without a console upgrade. I also did not have access to a season 68 of Squad battles. But it seems maybe X Box players did?? This whole thing is weird and disappointing for my first serious foray into the EA NHL game in many years.

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