Forum Discussion

Rising Veteran

1 year ago

Long load times from start to get into WOCL

Loading up my game has takes a long time compared to before the patch. Almost like the AT&T issue we had last year and this year.

EA_Aljo

Community Manager

1 year ago

@RicochetII wrote:

@EA_AljoI experienced slow loading times last night as well. Way beyond normal. In the World of Chel hub, the little "advertising/news" box, on the bottom left didn't even load after 5 minutes. Entering the hub from the main menu, I was stuck on about 95% "freezing pucks" for a couple of minutes.

I assumed there were server issues and didn't bother staying online, but it could be related to loading of the currently advertised assets as well, as those "appeared" to be what the loading was "waiting for".

Is AT&T your ISP?

RicochetII

1 year ago

@EA_Aljo Eastlink.

EA_Aljo
Community Manager
1 year ago
@RicochetII

If you haven't since this started happening, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. I'd just like to rule out this helping.
- KlariskraysNHL
  Hero+
  1 year ago
  Will say load times have been a bit slower when it comes to launching into WoC. It's fine once in but it's going slow. Also internet is Spectrum.
- RicochetII
  1 year ago
  @EA_Aljo I do that regularly already but it seems okay now. Likely a temporary connection issue.
  - EA_Aljo
    Community Manager
    1 year ago
    @RicochetII
    
    Sounds good. Thanks for the update.