Forum Discussion

tjplava's avatar
1 year ago

Missing HUT Rivals rewards 29.8

 

 I haven't received last week's HUT rivals rewards. is anyone else having this problem? this is not the first time this has happened to me, why is this happening?

13 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @tjplava 

    Some email services have 'Other' and 'Focused' versions of the inbox. If you use Outlook or Hotmail, be sure you check this. Also, if you're using gmail, check the Promotions tab. Unfortunately, they won't be able to look into this for you without verifying ownership first.

  • yes, there is also a box in Gmail where you can get all the messages and this message cannot be found by searching. and it's very difficult for me to confirm my account if I don't get that email despite the requests

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @tjplava 

    You'll need to contact an advisor and let them know you can't receive the verification email. Unfortunately, there's nothing we can do about missing rewards over Answers HQ.

Featured Places

Node avatar for NHL 24 General Discussion

NHL 24 General Discussion

Discuss the latest news and talk with us about your experiences in NHL 24.Latest Activity: 1 day ago
4,284 Posts