NHL 24 preorder
I preordered NHL 24 back in august and now somehow when it tries to bill me it has some kind of payment issue and cancelled the preorder. I’d like to know how I go about getting what I was supposed ...
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EA_Aljo
Community Manager
Community ManagerHello, @mlsf83
I'm sorry to say, but since the order didn't go through and is being placed again now, it's too late for the original pre-order offers.
Thanks for the reply @EA_Aljo
So you’re telling me that EA would not have the power to add the hut building packs to my account? I find that very hard to believe and very disappointing as a long time customer that it would not be looked into at least.
For the future if someone preorders something charge them for it right away so they can’t get screwed over like this.
My gamer tag on XBOX is HADONETOMANY if you’d like to look at my history.
- @mlsf83 It's not up to EA to charge you right away that is up to the console companies. Xbox charges you 10-14 days before launch of game. Just like canceling a pre-order is 100% on the console maker.
So after arguing with Microsoft and them telling to talk to EA I am asking again if this is something EA can add to my account. I don’t think it’s asking too much and obviously I preordered the game. The only thing missing would be the hut builder packs that I would be looking for.
let me know.
as a long time customer it would be appreciated
regards
Mike
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