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Hello, @guo8yrmv1m8n
Hybrid controls are returning by the end of October. If you'd like to see if a refund is available, please contact the retailer the game was purchased from.
No need to be sarcastic,, you really think the store is going to give anyone a refund? Why were Hybrid controls removed in the first place? Who asked EA to remove them? Did you think of people who don't play video games on a 24/7 schedule and are used to simple controls they have been playing with for last 50 years?
I'm in the same boat, I bought the game at launch and was super excited, however I still havent played a single game because of the controls. You guys came up with a roster update yesterday, don't you think controls should be a top priority ?
Thank you,
Edit: Removed obscured profanity. Please do not swear per the Answers HQ rules. -CM
- EA_Aljo2 years ago
Community Manager
I'm not being sarcastic. We've already stated numerous times the hybrid controls are returning. As far as whether or not I think a store is going to issue a refund goes, that's not up to me. It's up to the retailer.
I don't have details on why they were removed.
- robeamer2 years agoNew Rookie@EA_Aljo I appreciate that the hybrid controls are being added back, but they never should have been removed in the first place. I truly hope EA has heard the overwhelming number of complaints about this and avoids removing the hybrid controls from future releases.
As someone who's played the EA NHL series since NHL '93, I look forward to each new release, but removing the controls that us 'lifers' rely on is not ok.- 2 years ago
Well said ! I just wanna know why they were removed, adding new controls is fine however removing something this important just doesn't make any sense at all.
- 2 years ago
Can we fix the controlled dekes with the old controls? Everytime I try to deke on a breakaway I do this stupid animation now and not shoot the puck! Back to 23 controls with the stick settings please!
- 2 years ago
So I bought the game early so you get all the perks
And I still haven’t played the gameBecause I work way too much, and I just enjoy playing single controls tool to start learning new controls
I’m pretty sure you guys just killed my interest in playing hockey game
Super excited to play
No, I don’t give a damn
Thanks EA
- 2 years ago
I wish EA really cared about thier customers !!!!!
Like other people here, I too was so excited about starting another ultimate team season and find out that the "hybrid controls" were not an option.
I also went out and purchased a PS5, thinking this was going to be a great thing for the hockey game and I'm really upset that I wasted my money
on the "early release" of the game and this system, because it is just unplayable for me.
I think the NHL 24 game has "jumped the shark"... If you are under 30 years old, ask your parents what that expresion means.
Maybe I'll turn the game on after November 1st... maybe the hybrid controls will be back then 🙂
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