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ABENN17's avatar
2 years ago

Nhl Hut glitch

Every time I play rivals or squad battles I seem to have this glitch where my players stay frozen for around ten seconds. Even when I pass it that player then freezes to. It’s also affecting the way they skate and hold the puck. It’s frustrating as I’ve lost several game from this weird glitch happening.

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @ABENN17 

    Is your game freezing and then speeding up and returning to normal and then repeating again? If so, that would be connection related so we should go through some troubleshooting. What system are you playing on and is a wired or wireless connection being used?

  • It’s not the game freezing my players on HUT stay frozen for around 5-10 seconds when I pass the puck it stays like that. It finally figured itself out but then my players skate not normal. It’s has to be a glitch and I want it fixed because I’ve lost tons of games just from it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ABENN17 

    Can you get me some video of this? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • None of that worked. Here’s a clip u can see the players freeze as I’m trying to move them. I tried to send a clip but it won’t let me as it’s not a valid extension.

  • Here my player just stays like that for 5 seconds or so without moving 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ABENN17 

    Just put the video up on a service like YouTube and link it in a response. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ABENN17 

    I see what you mean. Apologies for the confusion. Normally, this is a controller issue. Make sure the firmware for it is up to date. If that's not the issue, try using a different one. Let me know what happens. Thanks!

  • Updated the firmware and that didn’t work. My controller is a new scuf one.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ABENN17 


    Do you have another controller you can try to rule out any issues with it?

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