EA_Aljo
Community Manager
Community ManagerPatch 1.1.0 Feedback Thread
Hey, NHL Community. Please use this thread for feedback for the 1.1.0 patch that is going live tomorrow, 10/6.
Forum Discussion
Something really needs to be done about the drop-in lobby wait times. I get that the right intentions were made in the double lobby system of matching teammates and then an opponent, but it takes way too long. We are only a few days after launch and I've successfully played 1 game in 2 hours worth of time. This system only works if there are high user populations, that happen to be playing the right game mode. Not sure if this game has the player base size to be doing the matchmaking in this way.
@EA_AljoI don't mean to be dramatic here but this is actually the most serious issue this franchise has ever had upon release. People cannot find games and are getting extremely frustrated with how the search queueing works. Something desperately need to be fixed ASAP. Also unless I've missed something, we (the community) don't even know if the team is aware of how bad of an experience this is, let alone if a fix is planned/being discussed.
- EA_Aljo
@bennyjo30 wrote:
@EA_AljoI don't mean to be dramatic here but this is actually the most serious issue this franchise has ever had upon release. People cannot find games and are getting extremely frustrated with how the search queueing works. Something desperately need to be fixed ASAP. Also unless I've missed something, we (the community) don't even know if the team is aware of how bad of an experience this is, let alone if a fix is planned/being discussed.
We are currently investigating the matchmaking reports. As soon as there's some news, I'll provide an update.
A big help with the drop in matchmaking wait times would be to reduce the 'looking for teammates' time, at least when there are 2 or more players on the team in 3on3. No one (with 2+ brain-cells) wants a random Goalie on their team, especially in 3on3 and yet, even after getting a C, W and D, gotta wait for 3 extra/pointless minutes every single search for a goalie that a) damn near never turns up (in EU) and b) absolutely no one, wants. As it is, we're basically wasting 30-90 minutes just waiting for absolutely no reason whatsoever, every night. It's frankly a terribly flawed system and everyone's sick of it.
Isn't it possible there just aren't that many people playing? Its one thing if there were 150K concurrent players like Madden, but this game gets about 15K players online.
Thanks for the update @EA_Aljo . Also, I think its worth passing on to the Dev team that when someone is queuing for a drop in 6v6 search, by DEFAULT everyone's matchmaking settings are defaulted to "Use Best Game Location" = "Yes" instead of "Relaxed". I think this is almost certainly contributing to the problem, as when a lobby gets formed, if the player that gets assigned the "Leader" position has Best Game Location to "Yes" then its going to be harder for that group to find a match.
I suggest among any other fixes that are in the works, that by default "Use Best Game Location" should be set to Relaxed.
Any exact date on the patch date that will bring back old controller settings?
This is outrageous. There are challenges I PHYSICALLY CAN'T DO due to hand injuries.
PUT 94 BACK NOW.
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